Calls – ICSS 2026

Abstract or Paper Submission/Areas of Interest

Abstracts or Papers are welcome in any area of Service Science Research and Applications including but not limited to:

Service Theories and Development; Service Research, Education, and Practice
Service Management, Operations, Engineering, Design, Digitalization, and Marketing
AI-driven Smart Cities, Sustainable Systems, IT and Service System Analytics
Public Health Service, Policy, Administration, Response, and Systems in the AI Era
Smart and Intelligent Service, Healthcare Analytics, FinTech, Learning Analytics
Big Data, Machine Learning, Artificial Intelligence, and Data-driven Decision Making
Systems Modeling, Management, and Simulation in Manufacturing, Supply Chain, Logistics
AI Ethics and Governance in Service Science
Digital Transformation of Traditional Industries
Human-AI Collaboration in Service Delivery
Quantum Computing Applications in Service Science
AI, AR/VR, Metaverse Applications in Various Sectors (Healthcare, Energy, Finance, etc.)
Intelligent Hybrid Consensus Algorithms
Machine Intelligence for Online Social Networks & Recommender Systems
Mobile Technologies for Healthy Aging in Healthcare
Risk and Optimization for Service Systems Considering Digital Transformation

Systems Modeling, Management, and Simulation in Manufacturing, Supply Chain, Logistics, and Others AI, Data analytics, and Data-driven Applications in Health, Energy, Finance, Transportation, Sport, Governmental/Public Services, etc.

Invited Tracks

Intelligent Digital Health Systems and Healthcare Transformation

Prof. Ben Niu, Shenzhen University, China
Prof. Hongyan Dai, Central University of Finance and Economics, China

AI Readiness and Smart Infrastructure: Industrial and Urban Perspectives

Prof. Xue Pang, City University of Macau

Digital Transformation and Society

Prof. Robin Qiu, Pennsylvania State University, USA

Smart and Intelligent Port and Shipping Logistics Services

Prof. Bo Lu, Dalian University of Technology, China
Prof. Jian-Jun Wang, Dalian University of Technology, China

More to be added

Call for Invited Tracks

If you are interested in organizing an invited track. Please download ICSS 2026 Invited Track proposal template and fill in the needed information. Please email your proposal to Prof. Robin Qiu ( robinqiu@psu.edu). If you have any questions, please contact Prof. Robin Qiu and Prof. Xufeng Jing.

Important Dates

Oct. 31, 2025 Deadline for submission of an invited track proposal
Mar.15, 2026 Deadline for paper or abstract submission
Apr. 15, 2026 Acceptance/Rejection notification

Publication

ICSS2026 proceedings will be published in the conference proceedings by Springer. Published papers are indexed by Scopus.

General Inquiry: Email: servicescienceglobal@gmail.com

Resources

Download Conference Brochure

2026_INFORMS_ServiceScience-CFP.pdf

2026_INFORMS_ServiceScience-CFP.docx

ICSS 2026 Invited Track proposal template